Date: 14 February 2025
Version Number: 1.0
Blue Elephant Bangkok Co., Ltd. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://www.blueelephant.com, and use our services, including Cooking School bookings and product purchases.
1.我们是谁
Blue Elephant Bangkok Co.
89/17-8 Moo 9 Vibhavadi Rangsit Rd.
Khwang Srikan, Khet Don Mueang, Bangkok 10210
泰国
如对本隐私政策有任何疑问，请通过以下方式联系我们：
Email: customer.service@blueelephant.com
2.我们收集的信息
我们收集并处理以下个人信息：
- Contact Information: Email address, first name, last name, phone number.
- Shipping and Billing Information: Address, state, province, ZIP/postal code, city.
- Usage Data: Information on how you use our website, collected through cookies and similar tracking technologies.
3.我们如何使用您的信息
我们将您的个人数据用于以下目的：
- To Provide Services: To process bookings and product purchases.
- To Communicate: To send booking confirmations, order updates, and customer support messages.
- Marketing and Promotions: To send promotional emails via Beehiiv (Beehiiv’s Privacy Policy).
- Analytics and Tracking: To understand how users interact with our website using:
- Google Analytics (Google Analytics Terms of Service)
- Meta Pixel (Meta’s Privacy Policy)
- Hotjar (Hotjar’s Privacy Policy)
- Remarketing: We use remarketing services to show ads on third-party websites, including:
- Google Ads（Google Ads 条款与条件）
- Facebook Ads (Meta’s Privacy Policy)
4.Cookies 和跟踪技术
我们使用 Cookie 和类似的跟踪技术来提高您的浏览体验。这些技术可能包括
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: To analyze website usage.
- Marketing Cookies: For personalized advertising through Google Ads and Facebook Ads.
您可以通过浏览器设置来控制 cookie。
5.付款处理
我们不会保存您的付款信息。付款通过以下方式安全处理：
- Stripe (Stripe’s Privacy Policy)
- 2C2P (2C2P’s Privacy Policy)
6.预订系统
对于烹饪学校的预订，我们使用
- Amelia (Amelia’s Privacy Policy)
- Chope（Chope隐私政策）
7.数据共享和披露
我们不会出售或交易您的个人信息。不过，我们可能会与以下机构共享您的数据
- Service Providers: For processing payments, managing bookings, and sending emails.
- Analytics and Marketing Partners: Google Analytics, Meta Pixel, Google Ads, Facebook, and Hotjar.
8.数据安全
我们采取适当的安全措施保护您的个人数据，防止未经授权的访问或披露。
9.数据保留
除非法律要求更长的保留期限，否则我们保留个人数据的期限为实现本政策所述目的所必需的时间。
10.您的权利
根据您所在的地区，您可能享有以下权利：
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your personal data.
- Opt-Out: Unsubscribe from marketing communications.
To exercise your rights, contact us at customer.service@blueelephant.com.
11.第三方链接
我们的网站可能包含第三方网站的链接，包括
- Facebook Fan Page: 蓝象曼谷沙吞烹饪学校及餐厅
- Chope: Chope’s Terms & Conditions
我们不对这些第三方的隐私保护措施负责。
12.本隐私政策的变更
我们可能会定期更新本隐私政策。更新后的版本将在本页公布，并注明生效日期。
13.联系我们
如果您对本隐私政策有任何疑问，请通过以下方式联系我们：
Email: customer.service@blueelephant.com